Rodney Baumgart

Rodney Baumgart brings enterprise-level operations experience developing and documenting processes across a wide range of functional areas, including channel, marketing, technology, and IT. He brings over 25 years of experience from a variety of verticals including logistics, healthcare, and technology.

A detailed and deep understanding of process, process flow, and their translation to customer experience has been leveraged in companies of all sizes, from startup and growth phase to Fortune 500, to develop scalable, repeatable processes.

Rodney is a firm believer in lowering customer effort and that the company that is easiest to do business with will come out ahead. By leveraging his experience, he guides teams through transformation and brings an unbiased view to change management.


  • Bachelor of Science in Communications, University of Southern Indiana

Areas of Expertise

  • Operational Process Development
  • Management of Change