Jennifer Mello

Jennifer Mello is a project management professional with over 10 years of leadership experience in project and program management, business process improvement, training, and development.

Jenn is a resourceful leader with extensive success leading all phases of diverse operational projects from inception to completion with a unique combination of business/project analysis and planning capabilities to produce high-quality deliverables that meet/exceed expectations.

Jenn has been recognized throughout her career for developing and implementing training initiatives that improve overall staff performance and for leading resilient teams through large-scale project implementations that improve the customer experience.

She is an effective communicator capable of interacting with professionals at all levels to leverage technical, financial, and business solutions while collaborating with cross-functional teams to execute deadline-driven objectives.


  • Project Management Certification Program, University of Texas at Austin

Areas of Expertise

  • Project management

  • Training & development

  • Customer Experience